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Chapter 1: The Theory of Thin Slices This chapter introduces the concept of "thin-slicing," as demonstrated by University of Washington psychologist John Gottman's "Love Lab." He created a scale that measures emotion from 1 (disgust) to 20, which can predict with 90% accuracy whether or not a married couple will still be married 15 years later after observing them talking for fifteen minutes. Samuel Gosling (another psychologist) did an experiment which suggested that fifteen minutes in someone's bedroom can give you a more accurate indication of their conscientiousness, emotional stability and openness to new experiences than asking their close friend. Medical researcher Wendy Levinson recorded hundreds of conversations between a group of physicians and their patients. Half of the doctors had been sued at least twice, while the other half had never been sued. "Trivial" things like the length of conversation, comments made, and tone of voice used by the doctor highlighted clear differences between the two groups - regardless of the amount or quality of information provided to the patient. Time for Chapter 2 to put me to sleep...
posted by Brad at 7/26/2006 12:39:00 AM | permalink |
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